Privacy Policy

Last updated: 8/19/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, such as to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, and send product updates and administrative messages.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Katalogo POS is built so your shop's business data stays private, separate, and under your control.

Your shop's data is isolated from other shops. Connections are encrypted. Staff access is role-based within your workspace. The Katalogo team does not browse customer data in day-to-day operations; access is limited to support when needed to help you resolve a request.

In practice, this includes:

  • Workspace isolation — each business workspace is kept separate, so users only access their organization's data.
  • Encrypted connections — data in transit is protected using HTTPS/TLS whenever you use the Service.
  • Role-based staff access — permissions by role (admin, manager, cashier) and optional terminal PIN unlock for register use.
  • Local-first with cloud sync — your data is available on your device and synchronized securely when you are online.
  • Trusted cloud infrastructure — the Service runs on established cloud providers with industry-standard security certifications and infrastructure-level safeguards.
  • Protected server credentials — sensitive credentials for billing and administrative operations are kept on secure server infrastructure, not in the public application.

4. Your Controls

Workspace owners and authorized admins can manage their data from Settings, including:

  • CSV export — download exports of customers, inventory, and transaction logs.
  • Workspace reset — permanently remove operational data from a workspace when authorized.
  • Team access — manage staff roles and register assignments.

5. Sharing of Information

We do not share your personal information with third parties except as described in this privacy policy or in connection with the Service.